2.0.2 and PTMP management


#1

All of our devices with 2.0.2 stopped reporting to cloud management a few hours ago. They are all online and able to access the internet. All our devices running 2.0.0 and 2.0.1.2 are still reporting to cloud management. Anyone else seeing this?


#2

Hi Tyler,

There is a cloud gateway issue that we are troubleshooting now. It is affecting a large group of users at this time. I don’t have an ETA for a fix yet, but will let you know here once I know.


#3

Hi Tyler,

We found and fixed the cloud issue. All of the devices appear to have already reconnected.


#4