B5 random reboot


#1

Hi guys,

I have 2 mimosa B5 link that sometimes reboot apparently for no reason. In the logs I see this:
2014-01-01 00:00:33 (UTC +0000) root: MIMO_EVENT Startup reason: Non-Responsive System

The version is 1.2.2 in one link and 1.2.3 in the other.

How I can fix that?

Thanks
Pierre


#2

Hi Pierre,

Please go to Diagnostics > Logs > Support Info > click the blue Support Files button to download a .tar file from each radio to your local computer, and then email the files to support@mimosa.co.

“Non-Responsive System” is a generic message, so we will be able to diagnose further based on the detailed logs.

There were some GPS memory leaks in 1.2.2 that were fixed in 1.2.3. There is a known SNMP memory leak in 1.2.3 that has been addressed in the 1.3 beta.

It is also worth mentioning that we recently instituted a number of automated regression tests that focus specifically on memory consumption to prevent these types of problems from being introduced in future releases.