B5 Reset Procedure


#1

Hector, one more question.
Is there any way to recover my passwords without resetting the radios to factory settings? i need help with my mimosa b5

Best Regards,

Nahúm Alejandro Perez
Network Engineer

US Office: 956.791.6000 Ext 3710

MX Office: +52.81.4170.8497

Direct Line: 956.898.3710

Cell: 956.236.4772


B11 just stopped working
#2

Hello Nahum,

Unfortunately, the only way to reset password on B5/B5c/B5Lite/B11 is to reset the device. I have included the link to the reset procedure from our help site for reference:

http://backhaul.help.mimosa.co/backhaul-faq-b5-b5c-device-reset


#3

Welcome to the link here and how to retrieve the password of the mimosa.

https://cloud.mimosa.co/app/index.html#/landing


#4

This is where the Serial Number entered the closed mimosa