C5 signs of trouble


#1

We learned a new lesson with the C5 today. A few days ago I noticed a customers C5 went from 2X2 chins to 2X1, a few days later the customer started noticing the G2 has a red light on the PoE side and powercycled it like I told them if the light went red, the internet was still working but they were told a red light is not good. Today the C5 went totally out, won’t power up. :frowning:

Lesson learned, if you notice the chin issue and the customer says the light went red on the G2 replace the C5 right away.