H Pole not working


#1

We bought 3 B5c links and on two of the three links, the H pole appears not to be working. The units are set up as 2x80. No matter what 2x we select, the H pole does not show any activity. Signal strength on these links is around -48db. The working link has the same signal level. The working link, and one bad link is ~8 miles, the other is 16 miles. I’m open to ideas…

Dan


#2

Hi Dan,

It could be any number of things including the coax cables, bad transmitter, bad receiver, antenna, or obstruction.

If you swap cables between H and V on one side of the link, and the problem follows the cables, then it is a cable problem.

Our troubleshooting guide for low Rx power has a more complete process:
http://backhaul.help.mimosa.co/backhaul-troubleshooting-guide-tx-rx-low-power

Please contact support if you still have problems after following these steps.


#3