Known A5c 2.5.0 Firmware HTTPS Issue?


#1

I just upgrade two brand new A5c’s to 2.5.0. Everything’s fine until I enable https. Once that happens, I’m no longer able to access the devices web management. I can still ping the devices. Rebooting the device does not fix it. I reset both devices to the factory defaults, unlocked them again, and they work fine. Enabled https again, can’t connect to them again.


#2

I have almost all of my sectors on HTTPS and I upgraded them last week with no issues.

Is your browser trying to connect to https://dev.ice.i.p ?


#3

yes, https://192.168.1.10

It just times out and no longer responds on http:// either. But like I said, I can still ping it.


#4

what browser are you using?


#5

Have not seen it on A5c yet, but might have just had it happen with a C5. Did an upgrade from factory firmware to 2.5.0. No problems until I set the IP and turned on HTTPS. Trying a reboot now. Running Firefox…


#6

NVM, Reboot fixed it.


#7

We upgraded approximately 100 C5 to 2.5.0 and saw the same problem. We had to issue a reboot from the A5 to get them to respond to web interface again.

We have since re-downgraded the entire network back to 2.3.3 which we find is the most stable firmware ever released.


#8

Ya know, I ran 2.4.1.1 for months without any software related issues. Same for 2.4.0.3.

I tried to duplicate @Ryan12’s issues (couldn’t) and I know Mimosa worked with him.

I would not recommend running old firmware as @Ryan12 is suggesting.


#9

I tried rebooting these numerous times and could never get them to come back up. I just kept https off for the time being; which isn’t preferable for obvious reasons.


#10

@Christopher
Ya, I totally get you. Especially if you commit the sin I do and have management traffic in the same network as user traffic. (mostly)

What did Mimosa say?

Out of curiosity, have you tried a port scan?


#11

It’s your network do as you will, but there is problems and 2.3.3 is the most stable firmware we have tried.


#12

I’ve updated several A5c’s and an A5-14 and I’m using HTTPS on all of them, and didn’t see this problem on any of them.

John Rayfield, Jr.


#13

Beats me. I guess I’m just crazy.


#14

have your tried 2.5.1 to see?


#15

Just upgraded one of my A5c’s to 2.5.1 and now I can no longer access the radio via https. Looks like this is still an issue. Tried multiple different browsers, but still will not work.

Update: Reset the radio multiple times and finally was able to connect with Microsoft Edge Browser. I was using Chrome, but can no longer connect with that browser.


#16

@Ethan,
Weird, at least we have someone else that is having the issue. Did you upgrade from 2.5.0? or an older firmware?

@Christopher, my A5’s are all flat layer 2 bridges, no VLANs or anything special. Maybe there is something going on there? What is your network like for your A5s that you can’t reach?


#17

This is happening before they’re even on the network yet. They’re directly connected to my laptop.


#18

I thought so, but I figured it would be better to ask…

Got me stumped…

Ever try that port scan?


#19

Haven’t had a chance, but I will next time I hook one up.


#20

Hi all,

We have identified the HTTPs issue and are working on a bug fix for this. I do not know the timeline on this, but I would expect it somewhat soon.