One of a Pair of B5s Has No GPS


#1

Very impressed with the size and weight of the B5s, but one of the pair that we bought for backhaul doesn’t seem to have any GPS. No error, it’s just… missing. Is there a hardware module that might not have been installed, or does this mean there’s a mainboard failure?

I have a degree in Electronics and about 30 years of experience, so I’m quite comfortable with adding/replacing a board or module to avoid shipping the whole assembly back.

Or even better, did I just miss something stupid?

Richard


#2

Hi Richard,

Opening the radio voids the warranty since it is factory sealed and leak tested there. Please contact Support and they will help determine why GPS is missing and replace hardware if necessary.