I have problems with my mimosa C5c in Ptp configuration, every time I enable the snmp I lose the device on the cloud and it is not reachable, I am forced to physically restart the Poe. The problem is very serious, I can not monitor the state of the apparatus. Does anyone have the same problem? Have you solved in any way? Thank you.
Please come visit with our Support Team when you can. We’d be more than happy to take a look and see what might be happening.
Thanks for the quick reply @Dustins, I will do as you advised me, but do you find this as a known problem on mimosa C5c in Ptp configuration?
I don’t believe this is a known issue, which is why I wanted you to visit with support as soon as you could.
The same problem reported in Jan/2018.
Disable snmp, downgrade firm to 2.3.3-PTP, then upgrade to 188.8.131.52-PTP, and enable snmp. Since then, it has not failed again.
Maybe upgraded to 2.4.1-PTP (without .1) in the middle of process, and then upgraded to 184.108.40.206-PTP… Don’t remember the entire process…