Radios stop everyday after power shutdown


#1

Hi there,

I installed a b5-lite ptp connection. Form site A tot site B. distance c.a. 300m
On site A I have internet by fibre.
On site B there is no internet. that’s what I need the B5-lite for. But there is also no power. For the power there is a generator who is only running at day time. everyday about 4 PM the generator will be shut down until the next morning.
After the power is back in the morning the connection of the B5-lite is not there again. Its necessary to reboot the radio at site A. After reboot the connection is back again.

What can I do that the connection will come back automatic in the morning??

br
Christer


#2

The next time this happens, before you reboot Site A, please collect the Support log (.tar file) and send it to Mimosa Support (support@mimosa.co). We’ll be able to see the connection logs and determine the link state.


#3

This morning again the connaction was broken. in de Mimosa cloud the site A was green. Site B was Red. i try to reboor site. After reboot site A was also red. I went to site a and it was not possible to connect with IP after turned the power off and on the connection came back.
Yesterday i send the .tar file tot the support mail…

br
Christer


#4

Hi Christer,

We reviewed the logs and sent you an email with a theory and some troubleshooting steps. It looks like it might be related to DHCP after the power outage.