We put up a single A5-14 with only 1 C5 client.
This C5 client serves general Internet as well as provides VoIP service.
Our customer was very frustrated with VoIP audio problems.
We would see jitter measured by PingPlotter jump from 0.50 to 3.0 over the A5/C5 link in SRS mode.
We tried several frequencies, updated to latest firmware on C5 and A5 and worked with a support engineer at Mimosa…moved from adaptive to fixed jitter management on the Yealink phones and nothing was a sustained fix.
Then while chatting with Mimosa support and looking at SRS mode the 8 ms the tech mentioned Mimosa had considered reducing this to a lower number. I asked would SRS 8 ms cause increased jitter and he said yes.
We switched to WiFi mode…and the audio problems appear to have vanished for the past 2 weeks. They had audio quality issues most all day every day prior to that. PingPlotter measures the jitter at 0.90 or less with the A5 in WiFi mode.
I read this post:
Is anyone using A5/C5 to provide Internet to users of VoIP who make a high volume of calls with excellent audio?
Thanks in advance.