New to the forums, but have a strange question. We recently changed out all Cambium gear for A5x/C5x links. For the past week, we have had random customers lose all internet, but the C5x is still connected and has an IP. The A5x are connected to netonix switches.
Rebooting the A5x occasionally works, but rebooting the netonix switches solves the issue temporarily. STP is turned off, and we are reusing the same cables/ports as the Cambium APs were using and we never had this issue.
I will also be the first to admit I am no expert on the A5x, and I didn’t know if there were settings on the A5x that might be causing it. Firmware on both is 22.214.171.124, and the netonix firmware is updated.
The logs on the netonix and the A5x don’t show any errors or loops or anything really. And it’s never all the people on an A5x. It would be like 5 people on 1 of them, and 3 on another. Next time, it’s a different set of users. totally random, and didn’t start happening until we deployed the A5x/C5x
We are grasping at straws, so any help would be appreciated.