A5X unlock key every 10 minutes

I have problems with A5X every 10 minutes it asks for an unlock key, I put the key in the radio activates for 10 minutes and again it asks for an unlock key, any idea of what happens

@Oscar5

Have you contacted Mimosa Support about this? I would also try a different web browser and possibly clearing out your cookies/browsing data. Sometimes the web interface for Mimosa products will bug out, though I have never seen this happen.