B11 link restart by itself?

Products B11
#1

Hi

Today I faced an incident that happened twice, for no good reason, my B11 link restarted by itself twice, I got th following error msgs in the log

“2017-11-21 08:45:48 (UTC +0000) root: MIMO_EVENT: Successful Country Authentication”
“2015-01-01 00:00:03 (UTC +0000) root: MIMO_EVENT fiber link is not ready”
“2015-01-01 00:00:03 (UTC +0000) root: MIMO_EVENT no GPS signal for 3 seconds”
“2015-01-01 00:00:04 (UTC +0000) root: MIMO_EVENT fiber link up (1000/Half)”
“2015-01-01 00:00:04 (UTC +0000) root: MIMO_EVENT fiber link becomes ready”
“2017-11-23 19:37:25 (UTC +0000) root: MIMO_EVENT GPS signal recovered”
“2017-11-23 19:37:49 (UTC +0000) root: MIMO_EVENT System time changed… phystats re-sync”
“2017-11-23 19:37:59 (UTC +0000) root: MIMO_EVENT Startup reason: Non-Responsive System”
“2017-11-23 19:38:07 (UTC +0000) root: MIMO_EVENT Wireless associated”
"2017-11-23 19:38:10 (UTC +0000) root: MIMO_EVENT binaryversion=90afb59714e83b80041e9bf58c3ba9765029cc29 build_time=2017-07-04 05:52:41 (UTC +0000) bamboo_build_time_stamp=2017-07-04T05:51:22.004Z bamboo_build_number=9 project=FW-B5207 branch=release/1.4.6"
“2017-11-23 19:38:16 (UTC +0000) root: MIMO_EVENT ethernet vendor id: 0x143bcb2.”
“2017-11-23 19:38:17 (UTC +0000) root: MIMO_EVENT Startup reason: Non-Responsive System”
“2017-11-23 19:38:56 (UTC +0000) root: MIMO_EVENT System time changed… phystats re-sync”
“2017-11-23 19:53:31 (UTC +0000) root: MIMO_EVENT System time changed… phystats re-sync”

I registered this radio in my mimosa cloud, its serial number ends up with 325,

I uploaded its stat and log to the mimosa cloud,

What does the msg :
MIMO_EVENT Startup reason: Non-Responsive System"
means? how to solve this issue?

#2

We were getting this along with ethernet link up and down. We replaced the mimosa POE with a Ubiquiti POE and that took care of the ethernet issue. Found on the radio itself that the buzzards were picking at the orange gasket so probably getting some water inside. We’ve taped over that and will check on it later to see if that stopped the pecking. Haven’t had the Non-Responsive since then but haven’t had rain either.

tk

#3

Sinan, make sure that your B11 is running the latest firmware and get it connected to the Mimosa Cloud. Also please don’t hesitate to reach out to us if you need more help.