C5x drop from A5x PTMP AP Radio

021-01-01 00:01:23 (UTC +0000) : [Boot_Reboot] Reboot reason: Power on Reset
2021-01-01 00:01:29 (UTC +0000) : [EthernetUpDown] Ethernet link up (100/Full)
2021-01-01 00:01:31 (UTC +0000) : [EthernetUpDown] Ethernet link down
2021-08-25 19:58:09 (UTC +0000) : [EthernetUpDown] Ethernet link up (100/Full)
2021-08-25 19:59:36 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - β€˜36’
2021-08-25 19:59:36 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - 36
2021-08-25 19:59:44 (UTC +0000) : MIMO_EVENT: Gain changed - β€˜36’
2021-08-25 19:59:45 (UTC +0000) : MIMO_EVENT: Gain changed - 36
2021-08-25 19:59:46 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 19:59:47 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 19:59:47 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:00:02 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:00:03 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:00:04 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:26:11 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - β€˜30’
2021-08-25 20:26:12 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - 30
2021-08-25 20:26:17 (UTC +0000) : MIMO_EVENT: Gain changed - β€˜30’
2021-08-25 20:26:17 (UTC +0000) : MIMO_EVENT: Gain changed - 30
2021-08-25 20:26:18 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:26:19 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:26:19 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:26:42 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:26:43 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:26:44 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:38:23 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - β€˜27’
2021-08-25 20:38:23 (UTC +0000) : MIMO_EVENT: Antenna Gain changed - 27
2021-08-25 20:38:31 (UTC +0000) : MIMO_EVENT: Gain changed - β€˜27’
2021-08-25 20:38:31 (UTC +0000) : MIMO_EVENT: Gain changed - 27
2021-08-25 20:38:32 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:38:33 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:38:34 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:38:54 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:38:55 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:38:56 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
2021-08-25 20:39:02 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:39:03 (UTC +0000) : MIMO_EVENT: AEThroughput - 500
2021-08-25 20:39:03 (UTC +0000) : MIMO_EVENT: AGCMaxGainLevel changed - β€˜-85’
Can some one please advice what can be the problem.
Signal is good running -51.4 tx/rx 390/390 but the client rx drop to 7mbps

Are you changing the antenna gain on your radios?

I would leave them set to the correct values. BTW, what antennas are you running?

Also, could you please post your Dashboard (with sensitive information removed) and Channel and Power pages for both sides of the link? I will need a bit more info to give you a decent recommendation about what to do to solve your issues.

Hi all,

Auto Everything is turned on, which is why you are seeing AEThroughput in the logs. Please try turning Auto Everything off and using fixed (Manual) settings.

1 Like

Good Day Dustin.
Thanks for coming back to me.
No luck clients keeps dropping and don’t now what to do any more.
Here is the A5X ptmp log
2021-08-27 08:41:50 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:43:58 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:44:58 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:45:28 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:46:28 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:46:59 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:47:57 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:48:25 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:49:26 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:50:27 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:50:57 (UTC +0000) : Wireless configuration changed, Center Frequency 5995 MHz, Mode 1x Bandwidth 80, MHz
2021-08-27 08:50:57 (UTC +0000) : Client 20:b5:c6:f8:22:b4 is Disassociated
2021-08-27 08:50:58 (UTC +0000) : Client 20:b5:c6:f0:29:1a is Disassociated
2021-08-27 08:52:38 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:53:06 (UTC +0000) : Client 20:b5:c6:f8:22:b4 is Associated to SSID
2021-08-27 08:53:38 (UTC +0000) : Client 20:b5:c6:f0:29:1a is Disassociated
2021-08-27 08:54:39 (UTC +0000) : Client 20:b5:c6:f0:29:1a is Associated to SSID
2021-08-27 08:55:26 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:56:27 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 08:57:10 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 08:59:23 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:03:48 (UTC +0000) : Unauthorized access detected using HTTP, from source 172.30.84.74 to destination 172.30.84.185
2021-08-27 09:10:44 (UTC +0000) : Wireless configuration changed, Center Frequency 5895 MHz, Mode 1x Bandwidth 80, MHz
2021-08-27 09:14:43 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:15:44 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:16:12 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:17:12 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:17:41 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:18:41 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:19:09 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:20:10 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:20:38 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:21:39 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:22:07 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:23:07 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Associated to SSID
2021-08-27 09:23:35 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated
2021-08-27 09:25:13 (UTC +0000) : Client 20:b5:c6:f0:28:fe is Disassociated

A have this remove me ssid for security resents .

Could you post a picture from the Link Statistics page on your A5x? Also, the Channel and Power page on your A5x and the same page on the C5x radio will be helpful for diagnostics as well.

If you could enlighten us about the radios (Antennas) and distances between them that will help (You could also post a picture of your Client List page with the serial numbers of the C5x radios removed.)

All I can see in your post is that the radios are disconnecting and that you are manually changing an 80 MHz wide channel. (also that you mistyped your password before you logged in to change the channel to 5895, but that doesn’t really matter). The problem likely has something to do with Layer 1 Wireless connectivity issues. especially with how distributed the disconnects are.

This mainly looks like one client having an issue. It would be good to see the information William5 asked for above.