We know iPerf. But it still needs to be installed on a client’s device meaning we have to explain to them or go there and do it ourselves. And then it runs on the client’s device, which we have no responsibility for or control.
The whole point is we need a tool so we do not have to fiddle with client’s hardware. Only ours.
We have only a small network of 700+ clients but get 2 to 3 calls a day where people just have the message; “Internet is poor”, or “I have no speed”.
80% of our network is Mikrotik sand with these we just log into the client’s antenna (CPE) and with the bandwidth test tool make a test to a router behind the AP and we see soon enough if that test runs with the expected speeds or not. And how stable it is.
With Mimosa all we have is the PHY rates to look at. But even with high PHY rates sometimes throughput is crap… Or they fluctuate a lot.
So we then ask the client to do a www.speedtest.net test. The server that first comes up is in fact our own in our network so we can test our network this way.
Many cliente we still have to explain how this works speedtest works though and how they can show us the results.
Then we have to explain it should be done with a cable connected device to rule Wifi issues out. “Cable connected? It’s my mobile!” So we end up in discussions why the wifi is not really reliable for tests and try to talk them into connecting a laptop or PC.
Then we have to make sure it is a reasonable working laptop or PC and that our speedtest server is not saturated at the same time…
And since most clients are at least 2 hops away from the server we still don’t know if the issue is in the P2MP section or on the back hauls. So no we have to test the back hauls to eliminate these.
We can also opt to replace all G2’s for adapters and Mikrotik indoor wifi routers. That would give us ultimate control. But to be honest, Mikrotik’s indoor routers are not that good in 2,4Ghz as the G2’s and now we have to pay also for a separate 48V PoE adapter for the C5. More cables and more devices where contacts can get loose, or equipment failures.
I’ll bet most of Mimosa users would really appreciate a G2 with some speedtest application (even if it is ‘proprietary only’ so to the AP for instance) if that came for a slightly higher price.
All we need is a quick way to look at the clients speed. A test that can be done by the telephone girl without the need for us technicians to spend time on it or make an appointment with the client to get there…