I hope help me ! i need answer for that?

Hello After updating the, problems appeared to me in the c5c as it disconnects and drops the bandwidth rate, and it does not return until after the support intervention of the equipped company, where they change the frequency and return to the connection, but this situation is always repeated and sometimes there are disconnections in the wireless knowing when it falls Bandwidth I cannot access the connection point. Also, it is known that the version currently installed is