Issue with c5x reset deviced-

I have the following problem, I reset the C5X device to reconfigure the product key, but after doing so it does not go beyond the auto-provisioning state. http://192.168.1.20/auto-provision/index.html#

Is there any way that can be solved?

I already tried to enter the default ip in incongnito mode from the browser, but without result, I already tried a hard reset but I also did not get results.

Have you tried a different browser just in case there’s something this device doesn’t like about the browser you’re using?