No response for months from tech support

I’m not getting any replies to any of my support cases. Not a good way to keep customers… I have radios that are somehow locked to 100Mb and we can no longer use G2 to talk to any radios. What is going on!? Someone needs to show they care about their customers by replying to my emails. I’ve been waiting for months on the first one.

Case # 00095246
Case # 00100243